Managing for Quality and Performance Excellence, 12th Edition - Instructor Resources (Instructor's Manual + Case Solutions and Documents + PowerPoint Presentations + Other Resources)
Download Instructor Resources ofManaging for Quality and Performance Excellence, 12th Edition - Instructor Resources (Instructor's Manual + Case Solutions and Documents + PowerPoint Presentations + Other Resources)
Multiple Formats
by James Evans
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Format: Multiple FormatsLanguage: EnglishEdition: 12Publisher: Cengage Learning (March 1, 2024)Publication Date of the Electronic Edition: 2024
Evans' MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 12th EDITION, presents the latest developments in the field as students examine fundamental principles, historical underpinnings of total quality, and quantitative methods and applications, all with a strong focus on Six Sigma and the Malcolm Baldrige framework for performance excellence. Using numerous examples and illustrations of quality management approaches in real organizations, review and discussion questions, cases and experiential projects, it provides a comprehensive foundation for understanding quality management.
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