Download Instructor Resources of A Guide to Customer Service Skills for the Service Desk Professional, 4th Edition- Instructor Resources (Instructor's Manual + Solution Files + Test Bank (LMS Packages) + Text Figure Files + PowerPoint Presentations)
Multiple Formats Please note that by purchasing this product, you will only receive instructor resources related to the book. This product does not include the book itself. by Donna Knapp
Information
Format: Multiple Formats Language: English Edition: 4 Publisher: Cengage Learning Publication Date of the Electronic Edition: 2013
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ISBN: 9781285063584, 1285063589, 9798214336589, 9781305461253, 9781285290034, 9780357539057, 9781337413473, 9781305445871
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Description
The Fourth Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional.
$12
$2.4Discount Coupon
Delivery time: Instant