Download Instructor Resources of The World of Customer Service, 3rd Edition - Instructor Resources (Instructor's Manual + Test Bank + PowerPoint Presentations)
Multiple Formats Please note that by purchasing this product, you will only receive instructor resources related to the book. This product does not include the book itself. by Pattie Gibson
Information
Format: Multiple Formats Language: English Edition: 3 Publisher: Cengage Learning Publication Date of the Electronic Edition: 2013
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ISBN: 9780840064240, 0840064241, 9781133708476, 1133708471, 9781133683803, 9781111549275, 9781337028486
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Description
Teach your students exemplary customer service practices used by professionals in all types of organizations and demonstrate how these skills are critical to reaching company goals, dealing with problems and complaints, and satisfying customers.
$9
$1.8Discount Coupon
Delivery time: Instant